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New year, new opportunities. How to start fresh in 2022.

UK Hospitality

It seems crazy that we’re so close to 2022. How did that come around so fast?!

Many businesses are in the same boat, having blinked and found themselves in 2022. With COVID-19 seemingly accelerating time, this New Year seems to have come around very quickly.

With this being the case, lots of businesses haven’t had a chance to review their systems or look at how they're running things. Survival has been the key theme of the past couple of years, and as such operations have taken a bit of a back seat.

But with the new year approaching, it’s a great time to take stock and reflect on how your business could improve. Here’s some tips on how to start 2022 fresh, and make the most of the new year!

Audit your current processes

It’s impossible to start looking at how to improve your processes, without knowing how you already function. December and January are great months to take a look at your procedures and make an inventory.

By writing everything down, and reflecting on how you run, you can make changes from a distance. Sitting back and watching how things run without being at the centre of the team can help you reflect in an objective manner.

Get feedback from your team

Sometimes your team can be your greatest asset when looking to improve the day to day running of your business. As the heart and soul of your venue, and the people who are on the ground, they will be able to truthfully tell you what works and what doesn’t.

You might want to facilitate this sharing with 1-1 meetings, feedback forms or even a group meeting to discuss how improvements could be made.  

Review the last couple of years

Over the past few years, things have been crazy. But amongst the craziness, we have been able to clearly see what processes work and which need some adjustment.

You might want to look back on these times and consider:

Adapt to digital changes

The new year is a great time to think about any digital changes you might make to keep up with the times. Perhaps it’s time to think about how your business could improve to work in a more digitally-friendly manner?

Within hospitality, this could mean looking into mobile ordering systems, QR code systems, digital stock take software, mobile staff management software etc.

There are plenty of options to digitally transform your business to streamline your processes. In a COVID-world, being digitally smart is important not only to meet safety obligations but also to meet customer expectations.

Implement new systems to help you

The good news is that you don’t have to do it alone. When you reflect on your processes, you might notice that there’s room for improvement but not know where to start. That’s where digital transformation companies like Yoello come in.

We’re forward thinking, and have helped hundreds of businesses implement better digital systems within the hospitality industry.

Yoello can help you with mobile payments, web app features, group bookings and digital menus to ensure that all bases are covered. We can also help you showcase your offers and specials via a tailored menu.

Research shows that customers spend on average 30% more through Yoello, while also making your team more productive. It’s a win-win.

Move confidently into the new year by reading our guide on how to use mobile technology.

December 6, 2021

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